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PRIVACY POLICY

Last updated: 2 March 2026

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This Privacy Policy explains how GafferClothing (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from www.yourdomain.co.uk (the “Site”).

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Who We Are

Trading name: Gaffer Clothing
Location: United Kingdom
Contact email: gafferclothinguk@gmail.com

For the purposes of UK data protection law, we are the “data controller” of the personal data collected through our Site.

What Information We Collect

When you visit our Site, place an order, contact us, or sign up to marketing, we may collect:

Identity & Contact Details

  • Name

  • Email address

  • Phone number (if provided)

Order & Delivery Information

  • Billing and shipping address

  • Items purchased

  • Order history

Payment Information
Payments are processed securely by our payment providers (such as Wix Payments, Stripe or PayPal).
We do not store full card details.

Technical Data

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • How you interact with our Site

Customer Support Information

  • Messages you send us

  • Information required to resolve queries or returns

How We Use Your Information

We use your information to:

  • Process and fulfil orders (payment, production, packing and shipping)

  • Provide customer service and manage returns/refunds

  • Send order confirmations and shipping updates

  • Improve our website and customer experience

  • Prevent fraud and protect our business

  • Comply with legal, tax and accounting obligations

If you opt in to marketing, we may send you promotional emails.
You can unsubscribe at any time using the link included in every marketing email.

Our Legal Bases for Processing (UK GDPR)

We rely on the following lawful bases:

Contract – to fulfil your order and provide services you request

Legitimate Interests – to operate, improve and protect our business

Legal Obligation – to comply with tax, accounting and regulatory requirements

Consent – for marketing communications and certain cookies (where required)

Who We Share Your Information With

We only share your information where necessary to operate our business, including:

  • Wix – our website and ecommerce platform

  • Printful – our print-on-demand fulfilment partner

  • Payment providers (e.g. Stripe, PayPal, Wix Payments)

  • Shipping and delivery partners

  • Email marketing providers (if you subscribe)

We do not sell your personal data.

International Transfers

Some service providers (such as Wix or Printful) may process data outside the UK.

Where this occurs, we rely on appropriate safeguards such as approved contractual clauses and recognised data transfer mechanisms to protect your information.

How Long We Keep Your Information

We retain personal data only for as long as necessary for the purposes outlined above, including legal, tax and accounting obligations.

Order records are typically kept for several years to comply with UK legal requirements.

Your Rights Under UK data protection law, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Object to or restrict certain processing

  • Request data portability

  • Withdraw consent for marketing at any time

To exercise any of these rights, contact us at:
gafferclothinguk@gmail.com

You also have the right to lodge a complaint with the UK supervisory authority:
The Information Commissioner’s Office (ICO).

Cookies

We use cookies and similar technologies to:

  • Operate the Site

  • Understand website usage

  • Support analytics and marketing (where enabled)

You can manage cookie preferences through our cookie banner or browser settings.

Security

We take reasonable technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.

However, no online system can be guaranteed to be completely secure.

Children’s Data

Our Site is not intended for individuals under the age of 16.

We do not knowingly collect personal data from children.
If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.

Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be published on this page with the updated date shown above.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us via the Contact Us page.

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